
Recently I had cause to record a meeting. I started up the Voice Memo app on my iPhone 3G and two hours later I switched it off. When I checked the phone later, there it was - a voice recording of 1h 48m 0s. But it wouldn't play. I clicked (sorry, tapped) the 'play' button, it turned into a 'pause' button and a progress bar appeared. Just as you would expect, except that the progress bar ran from 0.00 to 0.00 and no sound came out. I recorded a short memo (should have entitled it 'me coughing') and that played back fine. Off to Google, then ...
Turns out it's a common problem. The solution which worked for most people on the forum I was reading, and which worked for me, was as follows:
1. Go to http://www.macroplant.com/iexplorer/ and download the program iExplorer. This allows you to read the contents of the iPhone memory (also works for iPad and iTouch) as if it were a normal external drive, and copy, move, rename etc. files as required. There are separate versions for PC and Mac.
2. Connect the iPhone to the PC and Launch iExplorer.
3. Go to Media and then Recordings, and your files will be there. There will be two files per recording, both with the filename of the date and time, such as 20120116 184403. One will have the extension .m4a, and the other .mov. You need both of these, although I don't understand why. Don't be surprised at that. Copy them to a convenient folder on your PC.
4. For me, the .mov file (200+MB) played fine in Quicktime Player. The .m4a file, still almost 100MB, was silent in any player I tried it with. A lot of people save the .mov file as an .mp3 to make it more useable. I may do this.
No matter - I have the file I need, and I can listen to my saved copy. There are a lot of other possibilities with iExplorer, such as file management directly on the phone device, using the phone as a USB pen drive, and so on. It's free, it's a small download, and it doesn't have any annoying toolbars and popups that so much 'freeware' comes with.
Highly recommended. No connection except as a satisfied 'customer', of course.
